Shipping policy

🚚 Shipping Policy

At Senova.pk, we aim to deliver your orders safely and efficiently across Pakistan. 🇵🇰📦

📍 Delivery Coverage

We currently aim to provide delivery services to customers across Pakistan, subject to courier availability.

⏱️ Delivery Time

Estimated delivery time may vary depending on your location, courier service, product availability, and other circumstances.

📦 Major cities: approximately 2–5 working days
📦 Other areas: approximately 3–7 working days

⚠️ These are estimated delivery times and are not guaranteed.

💰 Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

🚚 Shipping charges may vary depending on:

📍 Delivery location
📦 Package size and weight
🏷️ Order value
🚛 Courier service

💵 Cash on Delivery

COD may be available for eligible orders and locations.

Customers are requested to keep the exact or required amount ready when the courier arrives. 💵

🏦 Bank Transfer Orders

For bank-transfer orders, the order may be processed after payment has been successfully verified.

IBAN: PK64 HABB 0012 6679 0030 3503

📸 Customers may be asked to provide payment confirmation or a transaction receipt.

📞 Delivery Issues

If you receive a damaged package, incorrect product, or missing item, please contact us as soon as possible with your order number and supporting photos/videos. 📷

⚠️ Delivery Delays

Senova.pk is not responsible for delays caused by:

🚧 Unexpected courier issues
🌧️ Weather conditions
🎉 Public holidays
📍 Incorrect or incomplete addresses
📞 Customer unavailability
⚠️ Other circumstances beyond our reasonable control

Senova.pk — Delivering Quality to Your Door. ❤️📦